SCR Encoder

The SCR Encoder is an advanced tool designed to enhance operational efficiency in managing service completion reports (SCRs) for GLOBE Telecom. This project serves as a centralized system for logging, tracking, and reporting technician installation activities. With its integrated map viewer and route direction features, the SCR Encoder facilitates precise location tracking of subscriber addresses, improving coordination between technicians and dispatchers.

The tool empowers GLOBE Telecom's teams to streamline processes, reduce errors, and ensure timely reporting, making it an essential asset for modern service management.

Key Features

1. Service Completion Report Management

A centralized system to log and store all SCRs efficiently, ensuring easy access and retrieval.

2. Automated Report Generation

Generate reports in predefined formats using TCPDF, ensuring consistency and eliminating the need for manual formatting.

3. Map Viewer and Location Services

An interactive map to visualize subscriber locations and assist technicians in navigating field assignments.

4. Route Optimization

Provide efficient route directions for technicians to minimize travel time and costs.

5. User Roles and Access Control

Distinct modules for technicians and dispatchers, ensuring data security and streamlined workflows based on roles.

Technology Stack

1. Development Platform

PHP: The core programming language used to develop the application, chosen for its versatility and efficiency in web development.

2. Database Management

MySQL: A robust and scalable database system for storing SCRs, technician details, subscriber information, and route data.

3. Report Generation

TCPDF: A PHP library used for creating PDF reports. It provides customization options to generate preformatted files in compliance with GLOBE Telecom’s standards.

4. Mapping and Routing

Google Maps API: Integrated for geolocation and routing features, offering accurate and real-time navigation capabilities.

5. Frontend Frameworks

Bootstrap: Utilized for responsive and user-friendly interface design.

Benefits

Streamlined Report Management: Automates the generation of standardized SCRs, reducing the manual effort and likelihood of errors.
Enhanced Coordination: Mapping and routing features improve field operations and ensure technicians reach their destinations efficiently.
Scalability: Built using PHP and MySQL, the system is easy to scale as operational needs grow.
Improved Time Management: Route optimization reduces travel time, enabling technicians to complete more assignments in a day.