PCM Assistant

Managing repaired equipment and assets efficiently is crucial for service-oriented businesses. With clients like GLOBE, SMART, and EMERSON, the need for a reliable system that tracks repair history, asset details, and client transactions becomes indispensable. Introducing PCM Assistant, a web-based asset management system designed to streamline asset repair and client management processes.

Overview of PCM Assistant

PCM Assistant is a comprehensive asset management platform built in PHP with the integration of third-party libraries. The system is tailored to manage and document repaired equipment for multiple clients, providing transparency, efficiency, and organization.

Key Features

1. Asset Tracking

Tracks assets sent for repair, including serial numbers, equipment types, and repair status.
Monitors the repair lifecycle from receipt to return.

2. Client Management

Handles multiple clients, such as GLOBE, SMART, and EMERSON.
Stores client-specific records for easier reference and reporting.

3. Repair History

Maintains a detailed history of repairs for each asset.
Includes repair dates, technicians involved, and repair notes.

4. Notifications

Sends notifications or reminders for pending repairs, deadlines, and completed jobs.

5. User Management

Role-based access for administrators, technicians, and clients.
Ensures data security by limiting access to sensitive information.

6. Third-Party Libraries

Utilizes robust third-party libraries for functionalities like:

Data visualization (e.g., charts and graphs for reporting).
PDF generation for invoices and reports.
Email notifications for updates.

Tech Stack

Programming Language: PHP
Database: MySQL (or other relational databases)
Frontend: HTML, CSS, JavaScript, JQuery, EasyUI
Backend Frameworks: plain PHP
Third-Party Libraries:

TCPDF for report generation.
PHPMailer for sending notifications.
jQuery and EeasyUI for responsive UI.

How PCM Assistant Benefits Businesses

1. Enhanced Efficiency

Eliminates manual tracking of assets.
Reduces errors and duplication in record-keeping.

2. Better Client Relations

Provides clients with accurate and up-to-date repair information.
Builds trust through transparency and timely communication.

3. Scalability

Handles multiple clients and a growing number of assets seamlessly.

4. Cost-Effective

Written in PHP, an open-source language, which reduces development and maintenance costs.
Third-party libraries eliminate the need to build complex features from scratch.

Use Case Example

Scenario: A piece of telecom equipment from GLOBE is sent for repair.

Step 1: Client submits the equipment details via the PCM Assistant interface.
Step 2: The system generates a unique ID for the asset and logs its details.
Step 3: Technicians update the repair progress, and the client receives notifications.
Step 4: Upon completion, the system generates a repair report and updates the repair history.
Step 5: The equipment is marked as ready for return, and the system notifies the client.

PCM Assistant is not just an asset management system; it's a solution tailored to simplify and optimize the repair tracking process. For companies like GLOBE, SMART, and EMERSON, this platform ensures seamless communication, efficient record-keeping, and superior client satisfaction.

SCREENSHOTS